Educational Sessions

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Please Note:

Content Areas: Some sessions overlap in content area and may appear in multiple sections.
Fundamentals Sessions: Click here for more details.
Forums: Click here for details.
These are preliminary sessions; details are subject to change. For questions or more information, please contact Claire Moyer.

 Consumer Communication/Relations  ^ 
Consumer Complaints and Regulatory Action - What'cha Gonna Do When They Come for You?
Wave: 5 [04/15/15 10:45AM - 12:00PM]
Room: Crystal J2
Level: Intermediate
Corporate Social Responsibility - Are your Employees and Customers Engaged?
Wave: 6 [04/15/15 01:30PM - 02:45PM]
Room: Miami
Level: All
Cracking the Social Code - Algorithms and Your Bottom Line
Wave: 7 [04/15/15 03:15PM - 04:30PM]
Room: Crystal J2
Level: All
From Hello to Loyalty. How to create an Owner for Life
Wave: 1 [04/14/15 09:00AM - 10:15AM]
Room: Crystal J1
Level: All
Human Resources in Hospitality - Finding, Training and Retaining our future industry leaders
Wave: 3 [04/14/15 02:45PM - 04:00PM]
Room: Miami
Level: All
Is your Yelp showing?
Wave: 5 [04/15/15 10:45AM - 12:00PM]
Room: Crystal P/Q
Level: All
 Design  ^ 
How Green can you get?
Wave: 4 [04/15/15 09:00AM - 10:30AM]
Room: Crystal J2
Level: All
 Finance  ^ 
Defaulted Inventory, Inventory Recovery and Protecting Owners and the Association
Wave: 1 [04/14/15 09:00AM - 10:15AM]
Room: Canary 1/2
Level: All
Revenue Recognition: Changes and Implementation
Wave: 3 [04/14/15 02:45PM - 04:00PM]
Room: Crystal J1
Level: Advanced
Securitization & Warehouse Receivable Financing
Wave: 4 [04/15/15 09:00AM - 10:30AM]
Room: Crystal J1
Level: Advanced
Timeshare Tax: Soup to Nuts
Wave: 1 [04/14/15 09:00AM - 10:15AM]
Room: Miami
Level: Intermediate
Fundamentals of Vacation Ownership Finance
Time: 04/13/15 02:15PM - 03:15PM
Room: Canary 4
Level: Introductory
 Foundation  ^ 
A Rendezvous With The Future
Wave: 7 [04/15/15 03:15PM - 04:30PM]
Room: Miami
Level: All
State of the Shared Vacation Ownership Industry
Wave: 2 [04/14/15 01:15PM - 02:30PM]
Room: Miami
Level: All
 Fractionals, Points & Products  ^ 
New Development - Going Old School with a New Approach!
Wave: 6 [04/15/15 01:30PM - 02:45PM]
Room: Crystal P/Q
Level: All
 Fundamentals  ^ 
"Fun"-damentals of Resort Development
Time: 04/13/15 09:00AM - 10:00AM
Room: Canary 4
Level: Introductory
Fundamentals of Fun 2.0
Time: 04/13/15 10:15AM - 11:15AM
Room: Canary 4
Level: All
Fundamentals of Resort Operations
Time: 04/13/15 11:30AM - 12:30PM
Room: Canary 4
Level: Introductory
Fundamentals of Sales and Marketing
Time: 04/13/15 01:00PM - 02:00PM
Room: Canary 4
Level: All
Fundamentals of Vacation Ownership Finance
Time: 04/13/15 02:15PM - 03:15PM
Room: Canary 4
Level: Introductory
 Human Resources/Employee Relations  ^ 
A Rendezvous With The Future
Wave: 7 [04/15/15 03:15PM - 04:30PM]
Room: Miami
Level: All
Corporate Social Responsibility - Are your Employees and Customers Engaged?
Wave: 6 [04/15/15 01:30PM - 02:45PM]
Room: Miami
Level: All
Employment Law Tricks, Tips & Pitfalls
Wave: 2 [04/14/15 01:15PM - 02:30PM]
Room: Crystal J2
Level: All
Human Resources in Hospitality - Finding, Training and Retaining our future industry leaders
Wave: 3 [04/14/15 02:45PM - 04:00PM]
Room: Miami
Level: All
 International  ^ 
Working in Asia, Lessons Learned
Wave: 2 [04/14/15 01:15PM - 02:30PM]
Room: Crystal K/L
Level: All
 Legal/Regulatory  ^ 
Association Governance: A Mock Board Meeting
Wave: 5 [04/15/15 10:45AM - 12:00PM]
Room: Crystal J1
Level: All
Consumer Complaints and Regulatory Action - What'cha Gonna Do When They Come for You?
Wave: 5 [04/15/15 10:45AM - 12:00PM]
Room: Crystal J2
Level: Intermediate
Data Security and Privacy
Wave: 6 [04/15/15 01:30PM - 02:45PM]
Room: Crystal K/L
Level: All
Defaulted Inventory, Inventory Recovery and Protecting Owners and the Association
Wave: 1 [04/14/15 09:00AM - 10:15AM]
Room: Canary 1/2
Level: All
Employment Law Tricks, Tips & Pitfalls
Wave: 2 [04/14/15 01:15PM - 02:30PM]
Room: Crystal J2
Level: All
Mobile - What are the needs of today and where it is going
Wave: 2 [04/14/15 01:15PM - 02:30PM]
Room: Canary 1/2
Level: All
New Development - Going Old School with a New Approach!
Wave: 6 [04/15/15 01:30PM - 02:45PM]
Room: Crystal P/Q
Level: All
Short-term Fever: Variable-term vacation products - Time for a new approach?
Wave: 3 [04/14/15 02:45PM - 04:00PM]
Room: Crystal J2
Level: All
 Marketing  ^ 
CIO and CMO Convergence
Wave: 7 [04/15/15 03:15PM - 04:30PM]
Room: Crystal J1
Level: All
Cracking the Social Code - Algorithms and Your Bottom Line
Wave: 7 [04/15/15 03:15PM - 04:30PM]
Room: Crystal J2
Level: All
Is your Yelp showing?
Wave: 5 [04/15/15 10:45AM - 12:00PM]
Room: Crystal P/Q
Level: All
Resale Efforts and Solutions Across the Industry
Wave: 1 [04/14/15 09:00AM - 10:15AM]
Room: Crystal J2
Level: All
Sample Success: How To Build A Robust Trial Membership Program
Wave: 3 [04/14/15 02:45PM - 04:00PM]
Room: Canary 1/2
Level: All
This is Not Your Parent's Timeshare
Wave: 4 [04/15/15 09:00AM - 10:30AM]
Room: Crystal P/Q
Level: All
 Next Generation  ^ 
Tech Trends - Ask the IT Experts
Wave: 5 [04/15/15 10:45AM - 12:00PM]
Room: Canary 1/2
Level: All
This is Not Your Parent's Timeshare
Wave: 4 [04/15/15 09:00AM - 10:30AM]
Room: Crystal P/Q
Level: All
 Other  ^ 
Corporate Social Responsibility - Are your Employees and Customers Engaged?
Wave: 6 [04/15/15 01:30PM - 02:45PM]
Room: Miami
Level: All
 Resales & Rentals  ^ 
Tech Trends - Ask the IT Experts
Wave: 5 [04/15/15 10:45AM - 12:00PM]
Room: Canary 1/2
Level: All
 Resort Development  ^ 
Are You Mixed-Up about Mixed Use Today?
Wave: 5 [04/15/15 10:45AM - 12:00PM]
Room: Crystal K/L
Level: All
Big City Lights - Urban Development
Wave: 4 [04/15/15 09:00AM - 10:30AM]
Room: Canary 1/2
Level: Intermediate
Brand new BRANDS
Wave: 3 [04/14/15 02:45PM - 04:00PM]
Room: Crystal K/L
Level: Intermediate
International Development
Wave: 7 [04/15/15 03:15PM - 04:30PM]
Room: Crystal K/L
Level: All
Technology, Resort Operations, and THE Guest Experience
Wave: 1 [04/14/15 09:00AM - 10:15AM]
Room: Crystal P/Q
Level: All
Time to Build....Again
Wave: 6 [04/15/15 01:30PM - 02:45PM]
Room: Crystal J1
Level: Intermediate
Today's Luxury Consumer
Wave: 2 [04/14/15 01:15PM - 02:30PM]
Room: Crystal J1
Level: All
Working in Asia, Lessons Learned
Wave: 2 [04/14/15 01:15PM - 02:30PM]
Room: Crystal K/L
Level: All
"Fun"-damentals of Resort Development
Time: 04/13/15 09:00AM - 10:00AM
Room: Canary 4
Level: Introductory
 Resort Management/Ops  ^ 
Association Governance: A Mock Board Meeting
Wave: 5 [04/15/15 10:45AM - 12:00PM]
Room: Crystal J1
Level: All
Defaulted Inventory, Inventory Recovery and Protecting Owners and the Association
Wave: 1 [04/14/15 09:00AM - 10:15AM]
Room: Canary 1/2
Level: All
Design Plans for the Future of your Resort
Wave: 1 [04/14/15 09:00AM - 10:15AM]
Room: Crystal K/L
Level: All
Hospitality Huddle - GM's Roundtable on Hospitality Best Practices
Wave: 3 [04/14/15 02:45PM - 04:00PM]
Room: Crystal P/Q
Level: Intermediate
How Green can you get?
Wave: 4 [04/15/15 09:00AM - 10:30AM]
Room: Crystal J2
Level: All
Human Resources in Hospitality - Finding, Training and Retaining our future industry leaders
Wave: 3 [04/14/15 02:45PM - 04:00PM]
Room: Miami
Level: All
Mobile - What are the needs of today and where it is going
Wave: 2 [04/14/15 01:15PM - 02:30PM]
Room: Canary 1/2
Level: All
Selling Association-owned Inventory
Wave: 2 [04/14/15 01:15PM - 02:30PM]
Room: Crystal P/Q
Level: All
Tech Trends - Ask the IT Experts
Wave: 5 [04/15/15 10:45AM - 12:00PM]
Room: Canary 1/2
Level: All
Technology, Resort Operations, and THE Guest Experience
Wave: 1 [04/14/15 09:00AM - 10:15AM]
Room: Crystal P/Q
Level: All
Fundamentals of Fun 2.0
Time: 04/13/15 10:15AM - 11:15AM
Room: Canary 4
Level: All
Fundamentals of Resort Operations
Time: 04/13/15 11:30AM - 12:30PM
Room: Canary 4
Level: Introductory
 Sales  ^ 
From Hello to Loyalty. How to create an Owner for Life
Wave: 1 [04/14/15 09:00AM - 10:15AM]
Room: Crystal J1
Level: All
Resale Efforts and Solutions Across the Industry
Wave: 1 [04/14/15 09:00AM - 10:15AM]
Room: Crystal J2
Level: All
Selling Association-owned Inventory
Wave: 2 [04/14/15 01:15PM - 02:30PM]
Room: Crystal P/Q
Level: All
The New Techniques of Selling
Wave: 6 [04/15/15 01:30PM - 02:45PM]
Room: Crystal J2
Level: All
Fundamentals of Sales and Marketing
Time: 04/13/15 01:00PM - 02:00PM
Room: Canary 4
Level: All
 Social Media  ^ 
Cracking the Social Code - Algorithms and Your Bottom Line
Wave: 7 [04/15/15 03:15PM - 04:30PM]
Room: Crystal J2
Level: All
Is your Yelp showing?
Wave: 5 [04/15/15 10:45AM - 12:00PM]
Room: Crystal P/Q
Level: All
 Technology/Innovations  ^ 
CIO and CMO Convergence
Wave: 7 [04/15/15 03:15PM - 04:30PM]
Room: Crystal J1
Level: All
Data Security and Privacy
Wave: 6 [04/15/15 01:30PM - 02:45PM]
Room: Crystal K/L
Level: All
Mobile - What are the needs of today and where it is going
Wave: 2 [04/14/15 01:15PM - 02:30PM]
Room: Canary 1/2
Level: All
Technology, Resort Operations, and THE Guest Experience
Wave: 1 [04/14/15 09:00AM - 10:15AM]
Room: Crystal P/Q
Level: All